RefWorks is a citation management tool.
You can access it from our A to Z list of articles/databases,
http://www.sru.edu/academics/bailey-library/research/articles#R
As a distance ed student you must go through the library login in page first, just as you would for any other database.
On the login page for Refworks you will need to register with them, follow Sign Up for a New Account link.
Let me know if you still have problems. You may call the research services desk at 724-738-2641.
Lynn Hoffmann